Porcelain brooch 004 - brown cat

Shipping via Australia Post:
·$10.95 for up to two items
·$13.45 for three items
·$17.45 for four items
·Please contact me for orders of five items or more.

Timeframes:
·Packing: Please allow 1-2 business days to prepare your order
·Shipping: 2-4 business days shipping within Victoria; 3-6 business days for interstate deliveries (Australia).

I offer free local delivery for limited postcodes in Melbourne’s eastern suburbs: Balwyn, Box Hill, Canterbury, Doncaster, Mont Albert and Surrey Hills.

Porcelain is strong yet fragile if dropped. Care for your porcelain jewellery like it is your grandma's best china.

Pack jewellery carefully when travelling. Use washi tape or scrunched tissue paper to secure items in their box.

Your purchase comes in a pretty jewellery box. I pack orders for shipping with reused cardboard boxes and biodegradable packing peanuts.

Exchanges

If you change your mind, you may exchange a purchased item. The item must be unworn and in its original packaging. For fairness, you must pay delivery fees to return the original item to me. I will pay delivery fees to mail your new exchanged item to you. I will mail the exchanged item once I have received the original purchase back.

As a small business owner, I cannot provide a refund due to a change of mind or ordering the wrong item.

Refunds. Only for items arriving damaged or faulty

For items that arrive damaged or faulty, I can offer a refund or I can mail a new item to you. You must provide a photo showing the damage or fault.

Repairs - earrings and necklaces

In the unlikely event your Sterling silver (earrings) or cotton thread (necklaces) becomes damaged due to wear and tear, I can repair or replace the silver or thread for free. You must pay to ship the item to me and package it carefully with padding. I will pay to return the mended item back to you. Or you can drop off the item at my Mont Albert studio.

I cannot repair broken or chipped porcelain, because this type of repair will be visible. I cannor repair brooch clasps, due to the permanent glue used.